Enterasys Networks 24-Port Manuel d'utilisateur télécharger pdf (Page 12)

Getting Help

For additional support related to the Mid-Span Power Hub or this document, contact

Enterasys Networks using one of the following methods:

Before contacting Enterasys Networks for technical support, have the following

information ready:

• Your Enterasys Networks service contract number

• A description of the failure

• A description of any action(s) already taken to resolve the problem (e.g., changing

mode switches, rebooting the unit, etc.)

• The serial and revision numbers of all involved Enterasys Networks products in the

network

• A description of your network environment (layout, cable type, etc.)

• Network load and frame size at the time of trouble (if known)

• The device history (i.e., have you returned the device before, is this a recurring

problem, etc.)

• Any previous Return Material Authorization (RMA) numbers

World Wide Web http://www.enterasys.com

Phone 603-332-9400

1-800-872-8440 (toll-free in U.S. and Canada)

For the Enterasys Networks Support toll-free number in your country:

http://www.enterasys.com/support/gtac-all.html

To send comments or suggestions concerning this document to the Technical Writing

Department: TechWriting@enterasys.com

Make sure to include the document Part Number in the email message.

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Enterasys Networks 24-Port Manuel d'utilisateur Page 12